Frequently Asked Questions

TestOps Products

• Is TestOps Core free to use? Do we need to create a new account to access the latest TestOps version?
• Does TestOps Core allow us to view all previous existing reports?
• What are the limits of TestOps Core compared to its beta version?
• What are the differences between TestOps Core and TestOps Advanced?
• How can I start a trial for TestOps Advanced?

Security

• What port does Katalon Studio use to communicate with external resources ?
• What are the security protocols in place ?
• How does Katalon Studio collect/store the data ?

License Management

• How is Katalon Trial different from Free Plans ?
• Does a Katalon Studio Enterprise license include a Katalon TestOps license ?
• How to subscribe to the licenses and manage the subscription ?
• Which pages to manage licenses and reports?
• How to check the expiry date of licenses?
• Which channel can contact if having any requests relating to licenses?

Reports

• How to have reports on Katalon TestOps?
• How to have reports in HTML, CSV or PDF types ?
• How to have screenshots and videos in reports ?
• Does Katalon exports reports after executing tests from BDD feature files or Test Cases?

Plugins

• Why the Basic Report plugin can't be shown after reloading plugins?
• Where does Katalon store plugins and How to install them?
• Can users contribute plugins for their teammates or community?
• How to store plugins as private ones?

KSE / KRE Products

• What are KSE and KRE Products?
• How many kind of KSE and KRE licenses?
• How to grand KSE online licenses to members in a registered organization?
• How to grand KRE online licenses to members in a registered organization?
• Can we execute tests in an environment without internet connection?
• Does the offline license file have any expiry date? and What next?

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