TestRail Plugin shows status as Expired on Katalon Store

Issue:

In Katalon Store, TestRail Plugin shows status as Expired even though you’re an Enterprise user:

Solution:

1. Uninstall and Re-install the plugin

2. Deactivate and Activate your account in Katalon Studio then Reload Plugins

   

3. Install Offline Plugin and Store it as a Private one on your project. You can refer to the instruction video here.

In case the Plugins window shows that you have successfully installed the TestRail plugin on your KS as evidenced by the success confirmation on your window, you can disregard the "Expired” message" on Katalon Store as this does not affect your license. KS still installs the plugin since you have an active license.

Additional Reference:

https://docs.katalon.com/katalon-studio/docs/testrail-integration.html